Returns & Care

At Timeless Home Story, each piece is thoughtfully selected for its character, history, and beauty.

Many of our items are antique or vintage and may carry gentle signs of time — part of what makes them truly unique.

If, for any reason, your piece does not feel right in your home, you may return it within 14 days of delivery.

We kindly ask that items are returned in their original condition, carefully packed, and handled with the same care with which they were received.

Please note:

• Return shipping costs are the responsibility of the customer
• We recommend insured and trackable shipping
• Refunds are issued once the item has been safely returned and inspected

We are always here to assist you — if you have any questions before or after your purchase, please feel free to reach out.

Because a beautiful home begins with pieces that truly belong.